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awful experience with A Minute Man shoe repair

Original post made by Mike K., North Whisman, on May 12, 2008

I had an awful experience with A Minute Man. I went in to have one of my hiking boot soles glued because it was coming off. I left the shoe with a woman and was told that I would get a call back from a guy with a quote. The call never came so I had to follow up with a call. I was told it would cost $18. I thought this was a bit high but since they already had my shoe I told him to go ahead and fix it. I picked it up, paid, and the shoe looked fine. I asked if the repair was guaranteed and he said, yes.

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Comments (2)

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Posted by GSB
a resident of Castro City
on May 12, 2008 at 9:23 am

Interesting. I just walked by there yesterday and thought about going back there today to get one of my shoes repaired. I'm glad I saw this posting first.

Like this comment
Posted by Soleman
a resident of another community
on May 13, 2008 at 11:08 am

I want to put in a good word for Minute Man Shoe Repair. I think he is getting a bum rap from a person who seems like he expected too much from a difficult repair. What kind of hiking boots were these? I've had a lot of hiking boots and I never had the soles even come close to separating from the shoe. I agree the proprietor might have been testy when he refused to repair the boots again, but the customer was probably testy too. I have gone to this shop for years and never had a bad experience. He is a hard-working guy who is doing the best he can. Maybe hiking boots are not his specialty. But he does seem to stock a lot of cowboy boots, if anyone is interested.

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