Town Square

Bay Area helpline for mental health launches statewide

Original post made on Oct 9, 2019

A Bay Area mental health call line is now available to all Californians thanks to millions of dollars in state funding that was announced by a pair of San Franciscolegislators Monday.

Read the full story here Web Link posted Wednesday, October 9, 2019, 1:39 PM


9 people like this
Posted by Cynthia
a resident of Waverly Park
on Oct 9, 2019 at 2:21 pm

Excited that the mental health hotline was reported as operational, I just called them (2:20PM).

I received 2 options: to leave a message or call back. Not even an option to "hold"!

The greeting said "there are no counselors available to take your call."

Who announces they are open and then has NO STAFF to answer calls?? What a WASTE of money! Good thing I wasn't truly in crisis but they should be ashamed of themselves for claiming to provide a service and then not being there to help.

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Posted by silly
a resident of Old Mountain View
on Oct 9, 2019 at 8:50 pm

Maybe the reason there were no counselors available for the call was that a bunch of turkeys were calling to test the system and tied up the lines, rather than letting the system work for thise having a real emergency.