It's getting easier for businesses to understand consumer behavior online. Take Cloudmeter, located just off Castro Street. Its Pion software lets a website owner replay your clicks and see pages you've visited. A sales agent can tell what products you've been looking at by following the pages, pictures and ads you've seen on a shopping site. A customer service rep can see which help files you've looked at. A security expert can see where a fraudulent buyer has clicked.
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