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It’s getting easier for businesses to understand consumer behavior online. Take Cloudmeter, located just off Castro Street. Its Pion software lets a website owner replay your clicks and see pages you’ve visited. A sales agent can tell what products you’ve been looking at by following the pages, pictures and ads you’ve seen on a shopping site. A customer service rep can see which help files you’ve looked at. A security expert can see where a fraudulent buyer has clicked.
Read the full story here http://www.mv-voice.com/story.php?story_id=8433 posted Friday, February 8, 2013, 12:00 AM
Here are the links for the article:
– Cloudmeter (http://www.cloudmeter.com)
– Michael Dickey, CEO Cloudmeter LinkedIn Bio (www.linkedin.com/in/mikedickey)
– OpinionLab (http://www.opinionlab.com)
– MindSumo (http://www.mindsumo.com)
Here are some more links:
– Google Analytics (http://www.google.com/analytics/)
– Adobe Analytics (was Omniture) (http://www.adobe.com/solutions/digital-analytics.html)
– Recology (http://www.recology.com/)
– Kaggle (http://www.kaggle.com/)
– Innocentive (https://www.innocentive.com/)